Simply browse our products, add items to your cart, and proceed to checkout. You'll need to provide your delivery address and choose a payment method (M-Pesa, Card, or Airtel Money). Once payment is confirmed, your order will be processed.
We currently deliver within Nairobi and surrounding areas including Westlands, Kilimani, Karen, Lavington, Kileleshwa, South B/C, and more. Check our Delivery Information page for the full list.
We deliver Monday-Saturday from 8AM to 8PM, and Sundays from 10AM to 4PM. Orders placed before 12PM are eligible for same-day delivery. Orders after 12PM will be delivered the next day.
Delivery is FREE for orders over KES 2,000! For smaller orders: KES 100 for orders KES 1,000-1,999, and KES 200 for orders under KES 1,000.
We accept M-Pesa, Airtel Money, Visa, and Mastercard. All payments are secure and encrypted.
After placing your order, you'll receive a tracking number via SMS and email. Use this number on our Track Order page to check your order status in real-time.
We offer a 100% freshness guarantee! If you're not satisfied with any item, contact us within 24 hours with photos. We'll arrange a refund or replacement immediately. See our Returns & Refunds policy.
Yes, you can cancel or modify your order before it's dispatched. Contact us as soon as possible at +254 700 000 000 or email support@freshfarmgroceries.co.ke.
We source our products from trusted local farmers who practice sustainable farming. While not all products are certified organic, we prioritize naturally-grown produce free from harmful pesticides.
No! You can checkout as a guest. However, creating an account allows you to track orders easily, save delivery addresses, and view your order history.